Terms for advisers

Who these terms are between

These terms are between Riverhorse Technologies Limited ("we") and the mortgage adviser or advice firm using Base IQ ("you").

What Base IQ does

Base IQ keeps an eye on the loans of the clients you load, prepares messages to them in your name, sends them once you have approved the wording, shows each client their own figures on a private page, books reviews, and reports what happened.

Your responsibilities

You load only your own clients and prospects, and you have the right to contact them about their loan.

You approve the wording before anything is sent, and you give any advice yourself.

You tell us straight away if a client should not be contacted.

Our responsibilities

We use your clients' information only to provide Base IQ to you, as set out in the privacy policy.

We never send a message you have not approved, and we honour every opt-out at once.

We keep the information in Sydney, separate from every other adviser's clients.

Figures

Figures are worked out from the details held and today's advertised rates, and show their source and date. Estimates are labelled as estimates. They are information for a conversation, not a promise of savings.

Price and cancelling

The price is the one shown when you join. After any included months you pay monthly and can cancel at the end of any month. When you leave we delete your clients' information within 30 days, or give you a copy first if you ask.

Liability

Our total liability to you in any year is limited to what you paid us in that year, except where the law does not allow this. Nothing in these terms limits your rights under the Consumer Guarantees Act or the Fair Trading Act where they apply.